Shared Kitchen Access

Cook your favourites or reheat restaurant leftovers in our fully equipped shared kitchen.

Bathroom

Freshen up for the day — or wind down for a cosy night. This apartment has 1 bathroom and 1 ensuite.

Smart TV

Settle in for a film night with your own TV. The bravest folks can practise their language skills with the local channels.

Made in Finland

Furniture from beloved Finnish brands like Hakola and Artek, plus premium Matri beds for the dreamiest sleep.

Custom Art

Cushions feature prints by Helsinki artist Pasi Kärkkäinen-Tunkelo, connecting you with the local creative scene.

Heritage Touches

A blend of historical inspiration and modern comfort, just like Helsinki itself.

Contactless Entry

No more check-in queues and lost keycards. Check in online before you arrive. Access your room using your phone.

Luggage Storage

You will find a luggage storage room on the ground floor by the entrance way.  Guests are able to store store their luggage:

On the day of check-in from 5:00 AM

On the day of check-out until 11:00 PM

To access please log in to your guest area on your device and follow the instructions there.

Pets

Your furry friends are very welcome at Bob W Helsinki Kaarti. Bob loves pets.

Most pet stays require a one-time fee when booking. There's no charge for service animals.

We allow one large pet (up to 45kg) or two small pets (up to 23kg each) per apartment.

How to check-in?

Step 1: Complete Your Online Check-In
Head to our secure check-in portal here: https://reception.bobw.co/check-in

You can do this any time before arriving, no need to wait for check-in day. This helps us get everything ready for your stay.



Find your booking number
You’ll need this to check in online. It’s usually in your confirmation email from wherever you booked (Airbnb, Booking.com, etc.). Look for terms like:

“Booking/confirmation number”

“Booking ID”

“Reservation number”

Can’t find it? Check your spam folder—emails love to hide there sometimes 😉



Get your door code
Once your check-in is complete, your unique door code will pop up on the evening before check-in day in the Guest Area under "Open Doors". That’s how you’ll access your apartment—no keys needed!



Do I need to add my credit card to the check-in form?
Only if you want to book extras, like breakfast, or if you'll be staying in one of the city tax locations seen here.

If your stay was fully paid via your company or booking site, you can skip this step—just leave the credit card fields empty and close the tab. Easy!



Didn’t get a confirmation email?
Double-check that your email and phone number are correct.

We always send your check-in info by email—and often via SMS or WhatsApp too. Still nothing? Just reach out and we’ll sort it 👍

Where can I park my car?

No on-site parking at Bob W Kluuvi, but excellent public garages are just steps away!


Nearby Parking
Aimopark Kauppakeskus Kluuvi

Find It: Part of Kluuvi shopping centre (closest entrance often Puutarhakatu 1). Search "Aimopark Kauppakeskus Kluuvi" on map apps or online.

Rates: Around €4/hr or €36/24h.

Always check their official site/app for current prices.

Note: VAT included; disabled parking permit doesn't grant free parking here.

Europark P-Kluuvi

Find It: Also in the Kluuvi complex. Search "Europark P-Kluuvi Helsinki" on map apps or online for entrances.

Rates: Hourly rates vary by time/day; 24h max fee usually around €36-€39. Check their official site/app for specific tariffs.

Note: VAT included; disabled parking permit doesn't grant free parking here either.

Longer Stays? Europark often has contract options (monthly/nightly). Best to contact them directly for details.


Still got questions or need a bit more guidance on parking? Just give us a shout. We're always happy to help!

Where can I store my luggage?

At Bob W Kluuvi, the luggage room is located on the 1st floor and is available for you to use:

On the day of check-in from 5:00 AM

On the day of check-out until 11:00 PM


How to access it:
From the main entrance head straight along the hallway.

Luggage room will be on the left.

Open your Guest Area (check your email for the check-in link).

Tap “Open Doors.”

Scroll to find the “Luggage Room” key.

Enter the code on the pin pad.


Now go explore, hands-free 🙌

How to find us?

So you've made it to Helsinki and you're ready to find us at Bob W Helsinki Kluuvi! Here's our address and how to spot us.


Our Address
Vuorikatu 12, 00100 Helsinki, Finland
Find us on Google Maps


Finding the Entrance
Look for the building at number 12 on Vuorikatu street. The main entrance is clearly visible from the street. Your door code from the Guest Area will get you in.


Welcome to Helsinki! ✨

How do I get to the hotel from the airport?

Just landed at Helsinki-Vantaa Airport (HEL) and heading to Bob W Kluuvi? Welcome! Here are the best ways to get to us in the heart of the city centre.

The easiest way is with a Bob-Approved transfer from our partner Welcome Pickups. They'll meet you at the airport and take you straight to Bob W. Plus they'll be keeping an eye on the live updates so if your flight is delayed, no stress! 

Click here to book your transfer.

By Train 🚆
This is an easy and efficient way to get from the airport to the city.

Route: From the airport's train station, you can take either the I train or the P train. Both will take you directly to Helsinki Central Railway Station (Helsingin päärautatieasema).

Tickets & Info: You can buy your ticket from the HSL app or from ticket machines at the airport station. For schedules and more details, check the official HSL website: hsl.fi.

Final Step: From Helsinki Central Railway Station, it's just a 10-minute walk to Bob W Kluuvi.

By Taxi or Ride-hailing
For the most direct route, you can take a taxi from the official ranks at the airport or use a ride-hailing app. Recommended services in Helsinki include:

Helsinki Limo (+358 100 3000)

Taksi Helsinki (+358 100 0700)

Lähi Taksi (+358 100 7300)

Bolt

Uber

Safe travels! ✨

During your stay

Please read Bob's house rules carefully. If you break them, you will be charged a fine and/or your booking will be terminated, and no one wants that!

• Respect your neighbours. You're sharing the building with other guests and residents. Be aware of your noise levels and keep things tidy. Quiet hours are 10 pm to 8 am daily.
• No parties or any events that might disturb other guests. We know, parties are fun, but people need their rest too.
• No pets, unless otherwise confirmed in advance by Bob W in writing. Just reach out with questions!
• Shoes off inside. Not only does this reduce noise for your neighbours, but it also keeps the apartment clean and in good shape.
• No smoking, even on balconies. Please use marked outdoor smoking areas.
• No drugs or use of any illegal substances. If we find a reason to believe this is happening during or after your stay, you will be reported to the local authorities and that'd be a major bummer.
• No rubbish in the hallways. Please check your apartment for instructions on how to deal with rubbish and recycling.
• Respect our cleaners. Although each apartment is thoroughly cleaned after check-out, please pick up after yourself and use common sense when leaving. If you leave a big mess that takes extra time to clean up, you'll be charged.
• Keep to your check-in and check-out times. Your last-minute schedule changes impact our cleaners and other guests.
• Report any possible damage you see in the apartment during your stay so Bob can fix it.
• You are always fully responsible to pay for damages caused by you, your guests or pets. Any violations of the law or fraudulent activities will result in immediate termination of your booking and will be reported to the local police for further investigation. It's Bob's responsibility to make sure all guests are safe and have a good time! Thanks for your understanding and for helping us out with this.