For FAQ SAKE

Any questions?

HELSINKI

How can I reach the apartment from the Airport
How can I reach the apartment from the harbour?
Where can I park my car
How do I use the luggage room? Is it safe?
Do you have breakfast included
Do you have complimentary Wifi
How can I recycle
Can I have an extra bed in my apartment?
Do you have twin beds?
Do you have a sauna? How does it work?
Is there a washing machine and how does it work?
Is there a dish washer and how does it work?
How do I access the complimentary gym?
How do I use the TV and Netflix?
Am I supposed to heat up the coffee pot on the stove?
Can I buy the water bottles or locally handmade coffee cups in the apartment?
How can I regulate the temperature in the room?

House rulez

updated 29 mar 2022

House rules

Please read Bob's house rules carefully. If you break them, you will be charged a fine and/or your booking will be terminated – and no one wants that!
  • Respect your neighbours. You're sharing the building with other guests and residents. Be aware of your noise levels and keep things tidy. Quiet hours are 10 pm - 8 am daily.
  • No parties or any events that might disturb other guests. We know, parties are fun, but people need their rest too.
  • No pets, unless otherwise confirmed in advance by Bob W in writing. Just reach out with questions!
  • Shoes off inside. Not only does this reduce noise for your neighbours, but it also keeps the apartment clean and in good shape.
  • No smoking, even on balconies. Please use marked outdoor smoking areas.
  • No drugs or use of any illegal substances. If we find a reason to believe this is happening during or after your stay, you will be reported to the local authorities and that’d be a major bummer.
  • No rubbish in the hallways. Please check your apartment for instructions on how to deal with rubbish and recycling.
  • Respect our cleaners. Although each apartment is thoroughly cleaned after check-out, please pick up after yourself and use common sense when leaving. If you leave a big mess that takes extra time to clean up, you’ll be charged.
  • Keep to your check-in and check-out times. Your last-minute schedule changes impact our cleaners and other guests.
  • Report any possible damage you see in the apartment during your stay so Bob can fix it.
You are always fully responsible to pay for damages caused by you, your guests or pets. Any violations of the law or fraudulent activities will result in immediate termination of your booking and will be reported to the local police for further investigation. It’s Bob’s responsibility to make sure all guests are safe and have a good time! Thanks for your understanding and for helping us out with this.

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