For FAQ SAKE
Any questions?
What Will Happen To My Existing Bookings?
Where Can I Book a Stay At Lübeck Oldtown By Bob W?
What is a Bob W, And Why is Charly A Part Of It?
From Which Domain Will You Receive Communication Moving Forward?
Are My B2B Rates Influenced By This Change? Who Do I Contact To For A Corporate Contract&Bookings?
Who Can I Contact For Any Questions Related To This Change? Or My Booking?
I Usually Book Via An Online Travel Agent, Will I Still Be Able To Do This?
What Will Change In The Property And/Or Services Offered?
Will Check-In and Check-Out Times Change?
Can I Still Book A Specific Apartment?
Will I Receive A New Booking Confirmation?
Will The Property Name Change And Where Do I Find More Information?
Will You Close The Property Temporarily?
Does This Change Affect Other Charly Properties?
House rulez
updated 29 mar 2022
House rules
Please read Bob's house rules carefully. If you break them, you will be charged a fine and/or your booking will be terminated – and no one wants that!
- Respect your neighbours. You're sharing the building with other guests and residents. Be aware of your noise levels and keep things tidy. Quiet hours are 10 pm - 8 am daily.
- No parties or any events that might disturb other guests. We know, parties are fun, but people need their rest too.
- No pets, unless otherwise confirmed in advance by Bob W in writing. Just reach out with questions!
- Shoes off inside. Not only does this reduce noise for your neighbours, but it also keeps the apartment clean and in good shape.
- No smoking, even on balconies. Please use marked outdoor smoking areas.
- No drugs or use of any illegal substances. If we find a reason to believe this is happening during or after your stay, you will be reported to the local authorities and that’d be a major bummer.
- No rubbish in the hallways. Please check your apartment for instructions on how to deal with rubbish and recycling.
- Respect our cleaners. Although each apartment is thoroughly cleaned after check-out, please pick up after yourself and use common sense when leaving. If you leave a big mess that takes extra time to clean up, you’ll be charged.
- Keep to your check-in and check-out times. Your last-minute schedule changes impact our cleaners and other guests.
- Report any possible damage you see in the apartment during your stay so Bob can fix it.
You are always fully responsible to pay for damages caused by you, your guests or pets. Any violations of the law or fraudulent activities will result in immediate termination of your booking and will be reported to the local police for further investigation. It’s Bob’s responsibility to make sure all guests are safe and have a good time! Thanks for your understanding and for helping us out with this.