For FAQ SAKE
Any questions?
Are any of your London apartments pet-friendly?
How can I reach the apartment from the airport?
How can I reach the apartment from the airport?
What is the view from the apartments?
How can I reach the apartment from the airport?
How can I reach the apartment from the airport?
Where do I find a fire blanket?
Where's the closest grocery shop?
Are the apartments facing the street noisy?
Any Carpark?
Any Carpark?
Any Carpark?
Where's the closest pharmacy?
Does the building have a lift?
Do the apartments have extra pillows and blankets?
Does the building have a lift?
Does the building have a lift?
Where's the closest postbox? I wanna send a letter to my lover :)
My washing machine, oven, extractor fan, or fridge have no power – now what?
My Bathroom Mirror light will not turn on
How do I access the luggage room?
Is there a luggage room?
Where can I park my car?
Ooh, a game console! How does it work?
Can I have an extra bed in my apartment?
Are any of the apartments of this property pet-friendly?
Do the apartments have extra pillows and blankets?
Is breakfast included?
Is breakfast included?
Do you have twin beds?
Do the apartments have extra pillows and blankets?
How do I access the complimentary gym?
How do I access the complimentary gym?
How do I open the windows?
What is the view from the apartments?
Do the apartments have extra pillows and blankets?
How can I wash my clothes?
How can I wash my clothes?
How do I access the luggage room?
Where's the closest postbox? I wanna send a letter to my lover :)
Am I supposed to heat up the coffee pot on the induction hob?
WiFi?
What is the view from the apartments?
WiFi?
How do I operate the heating in the apartments?
Where do I find a fire blanket?
How do I operate the heating in the apartments?
How do I operate the Heating / Aircon Unit in the apartments?
My washing machine, oven, extractor fan, or fridge have no power – now what?
Where can I find the first aid kit?
The bathroom fan is too noisy and won't stop
Where's the closest grocery shop?
My Oven, Extractor Fan, or Fridge have no power – now what?
Is breakfast included?
New WiFi, who dis?
Where's the closest pharmacy?
Ooh, a game console! How does it work?
How do I access the complimentary gym?
Am I supposed to heat up the coffee pot on the stove?
Where's the nearest hospital (with Urgent Care Unit)?
What do I do with my rubbish?
Where's the nearest hospital (with Urgent Care Unit)?
In apartment 4B, can I access the roof terrace?
Can I buy the water bottles or local coffee cups in the apartment?
I need toilet paper, kitchen towels, bin bags but it is now out of business hours?
Where's the closest postbox? I wanna send a letter to my lover :)
Where's my bathroom light switch?
Where is the nearest post office?
I need to weight my luggage, can you help?
Where do I find a fire blanket?
Can I have an extra bed in my appartment?
Is breakfast included?
Where can I find the first aid kit?
Do you have twin beds?
How do I access the complimentary gym?
Where’s the nearest supermarket?
How can I wash my clothes?
Where do I find a fire blanket?
How can I wash my clothes?
Does the building have a lift?
Can I buy the water bottles or local coffee cups in the apartment?
Where can I find the first aid kit?
Where can I find the first aid kit?
Does the building have a lift?
My dishwasher, washing machine, oven, extractor fan, or fridge have no power – now what?
How do I access the luggage room?
Ooh, a game console! How does it work?
Where's the closest grocery shop?
Where's the nearest hospital (with Urgent Care Unit)?
Where's the closest pharmacy?
Can I have an extra bed in my apartment?
Where's the nearest hospital (with Urgent Care Unit)?
How do I open the windows?
Where is the nearest post office?
What do I do with my rubbish?
How can I reach the apartment from the airport?
I need toilet paper, kitchen towels, bin bags but it is now out of business hours?
Can we get a taxi number information where guests can book to go to the airport?
I need to weight my luggage, can you help?
Any Carpark?
House rulez
updated 29 mar 2022
House rules
Please read Bob's house rules carefully. If you break them, you will be charged a fine and/or your booking will be terminated – and no one wants that!
- Respect your neighbours. You're sharing the building with other guests and residents. Be aware of your noise levels and keep things tidy. Quiet hours are 10 pm - 8 am daily.
- No parties or any events that might disturb other guests. We know, parties are fun, but people need their rest too.
- No pets, unless otherwise confirmed in advance by Bob W in writing. Just reach out with questions!
- Shoes off inside. Not only does this reduce noise for your neighbours, but it also keeps the apartment clean and in good shape.
- No smoking, even on balconies. Please use marked outdoor smoking areas.
- No drugs or use of any illegal substances. If we find a reason to believe this is happening during or after your stay, you will be reported to the local authorities and that’d be a major bummer.
- No rubbish in the hallways. Please check your apartment for instructions on how to deal with rubbish and recycling.
- Respect our cleaners. Although each apartment is thoroughly cleaned after check-out, please pick up after yourself and use common sense when leaving. If you leave a big mess that takes extra time to clean up, you’ll be charged.
- Keep to your check-in and check-out times. Your last-minute schedule changes impact our cleaners and other guests.
- Report any possible damage you see in the apartment during your stay so Bob can fix it.
You are always fully responsible to pay for damages caused by you, your guests or pets. Any violations of the law or fraudulent activities will result in immediate termination of your booking and will be reported to the local police for further investigation. It’s Bob’s responsibility to make sure all guests are safe and have a good time! Thanks for your understanding and for helping us out with this.
